People
The ability to claim under business insurance policies and the size of those claims is becoming critical to many, particularly smaller, businesses. Without confidence of the size of the payment that they can expect, small companies are unable to plan. If they haven't been shuttered by a second wave, they may be shattered if they don't receive an insurance pay out.
Pressure is mounting on the insurance sector - these firms must also be confident that they are paying what they are required to, but no more.