Consumers, Disrupted

The economic pressures of recent years have reshaped consumer behavior and spending patterns, shifting priorities across the retail, travel, hospitality, leisure and consumer goods sectors. Paired with rapid technological innovation, these changes are transforming what customers expect and demand from businesses.   

For organizations, keeping up is no longer an option—it’s a necessity. Whether you operate in regions where consumer wallets are tightening or in economically flourishing markets where competition is only intensifying, understanding these trends is critical to remain at the forefront of these shifting market dynamics.   

To help you respond effectively, we have carefully curated content from our global team of industry experts, featuring analyses and insights that track today’s dynamic consumer trends.