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Ronak brings nearly two decades of experience in engagements with retail, healthcare, and financial services companies in which he supported their transformation and strategy teams on their paths to accelerated revenue and margin growth. Ronak focuses on building solutions by combining AI/ML capabilities, data, and technology to help companies improve customer engagement and develop customer-centric mindsets for long-term growth. He specializes in omnichannel marketing effectiveness, loyalty personalization, pricing effectiveness, and loyalty program design, having implemented several end-to-end programs in retail.
Prior to joining AlixPartners, he held senior roles with multibillion-dollar retailers, leading cross-functional teams that built and scaled capabilities in promotion effectiveness, personalization, loyalty, and experimentation—driving millions of dollars in bottom-line growth. He also served as Vice President of Retail and Financial Services at an analytics consulting firm.
Ronak holds a Bachelor of Technology in Electrical Engineering from the Indian Institute of Technology Kanpur.