Steve is a leader in the AlixPartners Restaurants, Hospitality, Travel and Leisure Industry Group, bringing 25 years of experience to solving his client’s most pressing issues. Steve has spent most of the past 20 years supporting companies in the Restaurants, Hospitality, Travel and Leisure industry, across a range of different situations, from managing rapid growth to deep financial distress.
Steve’s expertise spans a wide range of areas including growth (product, pricing, marketing, customer service), whole company transformation, efficiency improvement (operating models, headcount reduction, spend reduction), restructuring, due diligence, post-merger integration, carve-outs, and strategy review.
Steve has a Bachelor of Science (Medicine, Honors) degree from the University of Cape Town.
Key Engagements and Career Highlights:
- Operational and financial restructuring of a global travel group.
- Due diligence of a major European travel company.
- Global re-patriation of customers following the filing of a global travel group.
- Product portfolio, pricing and marketing effectiveness review for a well-known travel company.
- Operating model design and implementation for a PE-owned holiday park company.
- Overhead optimization for a PE-owned holiday park company.
- Strategic pricing options for a global Quick Service Restaurant (QSR) chain.
- Re-start planning for a global theme park company following the first COVID lockdowns.
- Product portfolio and organization optimization for a rapidly growing gaming company.
- Turnaround plan for a struggling gaming company.